Director of Education & Volunteer Services


Job Title:  Director of Education & Volunteer Services
Department:  Education & Volunteer Services
FLSA Classification:  Exempt
Reports To: President & CEO
Closing Date:  Open
Resumes to

Nature of Work

The primary function of the Education Director is to promote Zoo Miami and Zoo Miami Foundation’s joint mission by overseeing, designing, developing and evaluating the implementation of educational and interpretive programs.

Essential Duties

  • Collaborate with education and volunteer managers on short and long range strategies to manage and provide continuous improvement to Zoo Miami’s education and outreach programs.
  • Responsible for directing and supervising the Education and the Volunteer Departments.
  • Manage and evaluate learning programs for students, ZMF members, teachers, and adults.  Develop content for interpretive graphics, exhibit elements, and experiences for the Zoo Miami visitor.
  • Provide leadership to engage ZMF Board Directors, ZMF staff, and Miami-Dade County staff in education activities. 
  • Direct the actions of all education and volunteer staff members along with volunteers in setting education strategic plans, annual business plans, setting performance and measurement criteria and celebrating successes.
  • Responsible for the recruitment, hiring, training, and supervision and annual performance evaluation of all Education & Volunteer Department staff per ZMF policies and standards.  This will also include the supervision of the activities of the clerical support staff to ensure that goals and objectives are consistently attained and deadlines consistently met.
  • Develop the annual operational budget for the Education Department, track the financial performance of the Education Department, manage the accurate use of grant funds and objectives with operational expenditures.
  • Support the Foundation’s Education Committee aligning with the goals and objectives.
  • Facilitate and collaborate with all Zoo Miami departments to bring engaging, interactive educational opportunities to all Zoo Miami guests.
  • Collaborate with relevant Zoo Miami staff, the local education community, and international conservation groups on projects related to the Zoo.
  • Develop and integrate ZMF/ Zoo Miami’s conservation mission and environmental sustainability principles and practices into the Education Department’s regular set of courses and programs.
  • Develop education programs aimed at entertaining and engaging ZMF members, as well as children and families in general, including fee-based, school-based and grant supported programming.
  • Develop revenue-generating streams for all programs; develop new and increased sources of funding for the Education Department and education-related programs - mainly from the private sector.
  • Focus on incorporating and optimizing technology, web and social media components for all programming.
  • Oversee permitting and licensing needed to utilize ambassador animals.
  • Coordinate funding opportunities with the Development Department for educational programming, scholarships, exhibit enhancements, and interactive elements.
  • Interface with Development in developing and writing grant proposals.
  • Explore federal funding opportunities.
  • Develop partnerships with the private school sector and local institutions of higher learning (such as Florida International University, University of Miami, Miami-Dade College).
  • Use the successful outreach and field trip program model to replicate as appropriate.
  • Serve as program instructor for member classes, teacher training courses, volunteer training and others as needed.
  • Conduct research projects in pursuit of ZMF’s education and conservation mission as appropriate.
  • Other related duties as assigned.

Required Education/ Experience

Bachelor’s Degree in Biology, Ecology, Environmental Studies, Education, or related field, Master’s Degree preferred.  Five to ten years’ experience with informal education programs, preferably at a zoo, aquarium, museum, or similar institution. 


  • Current Florida Driver’s License in good standing.

Communucation Skills

Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports and effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathmatical Skills /

Ability to compute discounts, interests, commissions, proportions rate, ratio, and percent.   Ability to apply concepts of basic algebra and geometry. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Detail oriented with strong organizational and time-management skills; excellent problem solving skills and strong listening skills.  Works well under pressure and is able to manage several deadlines at the same time while simultaneously employing keen judgment.

Computer Skills

Proficiency in MS Office Applications, including MSWord, Excel and PowerPoint.

General Physical Requirements

  • Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/ or up to 10 pounds of force constantly to move objects.
  • Balancing: Maintaining a body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
  • Stooping: Bending body downward and forward by bending spine at waist.
  • Kneeling: Bending legs at knee to come to a rest on knee or knees.
  • Crouching: Bending the body downward and forward by bending leg and spine.
  • Crawling: Moving about on hands and knees or hand and feet.
  • Reaching: Extending hand(s) and arm(s) in any direction.
  • Standing: Particularly for sustained periods of time.
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.
  • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
  • Lifting: Raising objects from a lower to a higher position or moving object horizontally from position-to-position.
  • Fingering: Picking, pinching, typing, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.
  • Grasping: Applying pressure to an object with the fingers and palm.
  • Talking: Expressing or exchanging ideas by means of the spoken word.
  • Hearing: Perceiving the nature of sounds at normal speaking levels or without correction.
  • Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers.
  • Visual Acuity:
    • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines; using measurement devices; and/or assembly of fabrication of parts at distances close to the eye.
    • The worker is required to have visual acuity to operate motor vehicles or heaving equipment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently exposed to an indoor office environment climate condition and outdoor weather conditions.
  • The noise level in the work environment is usually moderate.
  • Employee will be required to travel as part of the needs of the position.

Applicants must mail, email or fax a brief cover letter to:

Zoo Miami Foundation
Re: Part Time Educator
12400 SW 152nd ST, Miami Fl 33177 
Fax #: 305-255-7126