family encounter with giant tortoise

Tours and Encounters

Animal Encounter Procedures

  • Check-in at the Tours and Encounters Booth located near the Conservation Action Center.

  • Depending on animal health requirements, guests ages 2 and older may be required to wear a CDC recommended face covering or they will not be allowed to participate. If needed, a face covering will be provided by Zoo Miami during the encounter.

  • Closed-toe shoes are required.

  • Service animals are not permitted.

  • Touching of the animals is not permitted unless advised by Zoo Miami team members.

  • Children 5 years old and younger must be carried or held by the hand of an adult in their group. 

  • Zoo admission is not included with animal encounters and must be purchased separately.

  • One paying participant must be at least 18 years old per group.

  • All prices are inclusive of tax.

  • Participants must fill out a waiver of liability prior to participating in any encounter.

  • Additional restrictions may apply.

Contact Us

If you have any questions, feel free to contact our Sales & Events Office at or call us at 786-798-4769, or 786-798-4766.

*Interactions vary and are at the discretion of the animal care team and veterinarians caring for those animals. Zoo Miami holds animal health and well-being as a top priority and reserves the right to change a tour stop due to unforeseen circumstances.